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Privileged User Monitoring

Get user audit trails of everything that happens on sensitive servers

Privileged Session Recording makes it easy to monitor privileged users to detect leaks of sensitive and regulated information, because every privileged user action is monitored and analyzed in real-time. ObserveIT provides screen-recording technology to capture all user behavior, regardless of the environment. Beyond providing video playback of all user activity, ObserveIT turns these video recordings into metadata that can be easily searched, analyzed, audited and acted upon.

Privileged User Monitoring: Key Capabilities

Screen capture recording plus video activity analysis for searchable, text-based logging of all user activity

Screen capture recording plus video activity analysis for searchable, text-based logging of all user activity

Advanced keylogging enables keyword searching to instantly find any on-screen mouse or keyboard action

Advanced keylogging enables keyword searching to instantly find any on-screen mouse or keyboard action

DBA Activity Audit monitors and audits all SQL queries executed by DBAs against production databases

DBA Activity Audit monitors and audits all SQL queries executed by DBAs against production databases

IT users can be prevented from logging in to a server without entering a valid ticket number (from an external ticketing system), to ensure that every login is connected with a specific purpose:

 

  • Show all privileged user access— not limited to access via the ‘standard’ method. ObserveIT records all user activity at the end point and cannot be bypassed.
  • Record nested/underlying commands run in the background by scripts and programs.
  • Search on all text and keywords captured on the screen.
ZERO-GAP MONITORING, ANALYSIS, ALERTING AND INTERVENTION

ObserveIT monitors, records and analyzes privileged user activity in every application, Web page and window. Beyond Windows servers, ObserveIT also supports Windows desktop and Unix/Linux environments, regardless of how users log in (Remote Desktop, Terminal Services, VMware, GoToMyPC, LogMeIn, SSH, Telnet, ICA, local login, etc.). Addressing a major security gap in most organizations, ObserveIT even generates user activity logs and screen recordings for commercial, legacy, bespoke and cloud apps, including those with no internal logging facilities of their own.

Administrators can observe live sessions in progress and can lock a session and user account from within ObserveIT if they wish to immediately stop a suspicious or dangerous activity. This is particularly useful in the event that the system generates a real-time alert: the administrator receiving the alert can view all activity occuring in the live session screen, rewind to see the actions that led up the alert and take immediate action to prevent further risk.

Additionally, the recordings and resulting user activity logs are valuable for root cause analysis, ad hoc IT forensics and regulatory compliance audit reporting. Reports can be customized to specific business needs and can be scheduled or run on demand.

VIDEO REPLAY AND ACTIVITY ANALYSIS

ObserveIT monitors, records and analyzes privileged user activity in every application, Web page and window. Beyond Windows servers, ObserveIT also supports Windows desktop and Unix/Linux environments, regardless of how users log in (Remote Desktop, Terminal Services, VMware, GoToMyPC, LogMeIn, SSH, Telnet, ICA, local login, etc.). Addressing a major security gap in most organizations, ObserveIT even generates user activity logs and screen recordings for commercial, legacy, bespoke and cloud apps, including those with no internal logging facilities of their own.

Administrators can observe live sessions in progress and can lock a session and user account from within ObserveIT if they wish to immediately stop a suspicious or dangerous activity. This is particularly useful in the event that the system generates a real-time alert: the administrator receiving the alert can view all activity occuring in the live session screen, rewind to see the actions that led up the alert and take immediate action to prevent further risk.

Additionally, the recordings and resulting user activity logs are valuable for root cause analysis, ad hoc IT forensics and regulatory compliance audit reporting. Reports can be customized to specific business needs and can be scheduled or run on demand.

REAL-TIME USER ACTIVITY ALERTS

ObserveIT’s user activity analytics instantly alert IT security teams to abnormal, suspicious or malicious user activity. The fully-customizable alerts are integrated throughout the system, and are even overlaid into session replay. Furthermore, each alert can be assigned a notification policy which designates who gets notified and at what frequency.

VIDEO REPLAY AND ACTIVITY ANALYSIS

ObserveIT captures detailed session activity data and makes it immediately available for alert generation and free-text keyword searching. Administrators, IT security officers and auditors can search for specific mouse or keyboard actions matching:

  • names of applications run
  • titles of windows opened
  • URLs accessed via browsers
  • text typed, edited, pasted, selected, auto-completed, etc.
  • checkboxes and radio buttons clicked
  • commands and scripts run in the CMD console

 

Every resulting search hit is linked directly to the portion of the video where that action occurred. This makes it incredibly easy to find the exact moment that any particular action was performed from among thousands of hours user activity

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