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Logicalis Case Study

A leading communications and IT provider monitors all managed services activity

Logicalis monitors managed services with ObserveIT

Logicalis is an international provider of integrated information and communications technology (ICT) solutions, specializing in delivering secure converged computing and communications infrastructure and services, with operations in UK, US, Germany and throughout Latin America. Their customers demanded SLA with an ability to monitor the activities on their servers. SLA assurance and employee access supervision were a core requirement of the prestigious contracts, and solutions as well as results had to be presented on a daily basis.

Solution

Logicalis deployed ObserveIT's solution for gateway access. All the employees are routed through a virtual gateway for authentication, before being granted access to customer servers. This way, the ICT provider as well as the customer could closely monitor the people who accessed the servers, as well as audit the activity on the servers.

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