Incident Response is hard. Responding to insider incidents is harder.
Insider threats are inherently different from external threats, and many organizations are not set up to respond to them, let alone detect. Such cases depend on specialized response processes, involve your people, require collaborating with new departments: Legal, HR, Physical Security, Compliance, Ethics and the business units. Most security teams aren’t equipped to attribute users to events nor share evidence that is easily understood outside of IT.
Faster Resolution & Effective Collaboration on Insider Threats
Know the Whole Story
- Know what the user did before, during, and after an incident
- Respond rapidly with an easy-to- understand timeline view and visual replay as clear evidence
Integrate with Security Tools
- Integrate with security tools including SIEMs, orchestration, and ticketing
- Collaborate more easily with HR, Legal, business units and IT using commonly understood evidence
Privacy by Design
- Customize what data is collected based on your privacy and compliance requirements
- Anonymize users to protect identity
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ObserveIT Insider Threat Management provides Genpact with a lightweight, easy to implement and maintain solution to detect and respond in near real-time to risky human behaviour. With rich and granular metadata integrated into my SIEM, my team has cut time to resolution of open incidents by 3X.
-Mohammed Abdul Haseeb, Assistant Vice President, Information Security, Genpact
Global Chemical Company Uses ObserveIT to Gain Visibility into Insider Threats
Reactive security posture leaves teams in a forever scramble-drill mode
Previously, the firm lacked the necessary visibility into user activity to know when insider threat incidents took place, investigate them, and take appropriate action. Even with existing prevention and analytics tools in place, they were forced to pull various logs to decipher whether alerts were real and to gather evidence for potential incidents. Their investigation teams were overloaded with cases.
In one case, they had to resort to asking employees about their USB usage to determine who last touched the lost sensitive data. They couldn’t track file movement or USB usage across the enterprise.
SIZE: 10,000 – 50,000 employees
Now, security has enterprise-wide visibility and irrefutable evidence at their fingertips
ObserveIT provides deep visibility into this firm’s user behavior, without infringing upon privacy. The platform enables detailed investigations into potential insider threat incidents, including fraud and misuse, with the full context needed to understand what really happened.
The team is now hyper-aware of activity around common threat vectors like USB device usage and exfiltration to cloud services. The company restricts investigations to likely infractions, and even uses ObserveIT to exonerate innocent employees.
Proactive security: Insider investigations are fast, collaborative & protect against major incidents
It comes down to improved security operations and investigations efficiency. Within the security operations team, false positive alerts are more manageable as it takes seconds to triage them with user context collected by ObserveIT. The investigations team is able to share easy-to-understand evidence with stakeholders, without having to analyze and summarize multiple logs and reports.